Most orders are shipped within one business day. If you place your order in time for our pickup (about 3:15 PM Pacific Time, M-F) it will ship the same day. Occasionally pickup is late and we can get orders out as late a 4:00 PM. If you place an order after pickup, it will go out the next business day.

Sometimes the boss makes us work on Saturdays. On those days we will also ship if the order comes in before noon, but we cannot ship international orders on Saturdays.

Tracking Numbers

Orders shipped USPS First Class or Priority Mail have Delivery Confirmation Numbers, which are used to show proof of delivery, not as "Tracking Numbers" in the true sense of the phrase.

Global Priority Mail does not include a tracking number, but does have a label number to show proof of mailing.

Global Express mail from the Post Office does include a teacking number.

DHL and UPS shipping also provide complete tracking.. When we ship your order you will receive an email with the tracking number as well as a link to the tracking page of DHL or UPS.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. We can only help you find out the problem if you select a service that has tracking (Global Express Mail, UPS, or DHL).

Next Day, 2nd Day service

If you select DHL Next Day or 2nd Day service, please bear in mind that this is from the shipping date, not the order date. If you order before the pickup time it will go out that day, but if you order after the pickup time it will go out the next day. Next Day and 2nd Day refer to business days, not counting Saturday, Sunday or Holidays. This means that if you order Next Day at 8PM Thursday (it will ship Friday), you will not recieve your order until Monday.

We can ship your order worldwide!

Delivery times vary by country and location within the country, but international shipments generally arrive in major metropolitan areas within a week, and even most rural areas within 2 weeks.

The largest single factor in shipping internationally is customs. The package can arrive in your country in a few days, but then sit in customs for weeks. This is frustrating for everyone involved because it delays you receiving your order and there is no way for us to predict which orders will be delayed. If you have not received your package in 10 business days, please contact us and we will send you the Customs Label number. You can use this number to contact your own contry's customs odffice to determine the status of your package.

Shipping by Global Express Mail or DHL will ensure fast delivery. They use their own customs agents and nearly all international orders arrive in 3 or 4 days.

Contact us at sales@aldlcable.com for more information or for situations not covered here.